Data Backup & Recovery That Brings You Back in Minutes, Not Weeks

Not the way you'd expect. Microsoft and Google provide some redundancy for their own infrastructure, but they don't protect you from accidental deletion, ransomware that encrypts your OneDrive and SharePoint, or a departing employee who wipes their mailbox on the way out. Microsoft's default retention for deleted items is only 30 days — once that window closes, the data is gone, and the support ticket you open won't bring it back. You need independent backup to truly protect your cloud data, stored separately from the platform that hosts it. We layer a third-party backup on top of every tenant we manage so accidental deletion and malicious deletion both have a recoverable path.

We typically configure backups to run multiple times per day, with the exact schedule tailored to your business needs and your tolerance for lost work. Critical systems can be backed up as frequently as every 15 minutes — that's what we recommend for medical practices, CPA firms during tax season, and any business where a few hours of lost transactions would create a serious problem. The right frequency comes down to one question: how much work can your team afford to redo if a disaster hits between backups? We design around that number, not around a default schedule. There is no penalty for backing up more often when the data justifies it.

With our hybrid approach, most businesses are back online within minutes to a few hours depending on the scope of the incident. A single deleted file restore is near-instant; a full server rebuild after ransomware takes longer because we have to verify the recovery point is clean before bringing it live. That's still a dramatic difference from the days or weeks it takes businesses without a proper recovery plan — most of which discover only at the worst moment that their backups never actually worked. The speed comes from running local backups for immediate restores and cloud backups for disaster-proof redundancy. Both running, both verified, both ready.

Every backup is automatically verified for integrity and completeness the moment it finishes. We also perform regular test restores — actually pulling files back from the backup and confirming they open, the data is intact, and the recovery process works end to end. You'll never have to just take our word for it. The dirty secret of the backup industry is that a huge percentage of businesses discover only during a real disaster that their backups had been silently failing for months. We assume that risk on every account we manage, which is why verification and test restores are non-negotiable parts of the service rather than upsells.

Yes. Our backup architecture is designed to be ransomware-resilient with air-gapped and immutable copies that attackers can't encrypt, even if they get domain administrator access. Modern ransomware specifically targets connected backup repositories before triggering encryption, which is why ordinary backups sitting on the same network often get destroyed in the same attack. Immutable backups cannot be altered or deleted by anyone — not the attacker, not your own staff, not us — for the retention window we set. We can roll you back to a clean state without paying a dime in ransom, which is the entire point. The FBI's standing recommendation is never to pay, and we make that recommendation possible.

Data backup is the copy of your files; business continuity is the plan that keeps your operations running while you restore them. A good backup gets your data back. A business continuity plan keeps your team productive — with alternate workflows, communication paths, recovery sequencing, and predetermined decisions about what comes back first — so a disaster doesn't shut you down even before your servers are fully restored. We design both together so technical recovery and operational recovery happen in parallel. Backup answers the question what do we restore; continuity answers the question how do we keep working while we restore it. You need both, and they have to be planned together to work together.