Key Takeaways Good IT support is fast response times, transparent communication, and proactive IT management—not reactive, vague, or invisible. Your MSP should be a partner, not just a vendor....
You set it. You forget it. Then, while you're packing for vacation, your inbox starts automatically sending: "Hi there! I'm out of the office until [date]. For urgent matters, please contact [coworker's name and...
If you only talk to your IT provider when it's time to renew your contract, you're missing the point. Technology isn't something you set up once and forget about. It's always changing, and so are the threats that...
It's a quiet June morning. Half your team is on vacation. The other half is working from home or moving between coffee shops and hotel WiFi. Then it happens. Your system goes down. The printer stops working. No one...
Your employees could be the most significant cybersecurity threat to your business, not solely because they might click on phishing emails or reuse passwords, but because they are using applications that your IT...
If I were to ask you to identify the most significant cybersecurity threats in your office, you might mention phishing emails, malware, or weak passwords. However, what if I told you that your office...
Planning a vacation this year? Verify your confirmation email before clicking anything! As summer approaches, cybercriminals are taking advantage of the travel season by sending fake booking confirmations that...
In my 20 years of working in the IT industry, primarily with small business customers, I have rarely encountered networks large enough to require segmentation. However, with small businesses far outnumbering large...
A client recently asked me about the most common mistakes business owners make regarding IT and cybersecurity. Where do I start? After years of working with businesses of various sizes, the most significant...
