Managed IT Support Company Reliably Servicing Rancho Mirage Businesses since 1996.

Have you outgrown your current IT support company? Tired of dealing with slow or unresponsive IT support?

If so, Call Us Today At 760-770-5200 Or Book a Discovery Call

If you're a business owner in Rancho Mirage, California, it's important to makesure your computer systems are always up-to-date and running smoothly.

That's where Southwest Networks comes in. By working us, you can rest assured that your systems are in good hands.

We offer a wide range of services, including managed IT services. This means that your IT needs will be taken care of by a local team of professionals, so you can focus on your business. We will keep your systems running smoothly and help you stay ahead of the curve when it comes to technology.

Our Services

Managed IT Services

Managed IT Services

If you need proactive technology management, but don’t want to incur the cost or hassle of an in-house IT department, predictably priced Managed Services are the answer

Data Backup and Recovery

Data Backup and Recovery

How long could your business survive in the event of major data loss? For most companies, it’s not very long. Our comprehensive Data Backup Solutions have you covered.

Network Security

IT & Cyber Security

Leaving your network unprotected is akin to leaving your office door wide open overnight - you simply wouldn’t do it. Round-the-clock security gives you the protection you need.

VoIP Services

VoIP Services

With our new VoIP solutions in Palm Desert, you can rest assured that your business needs will be met and far exceeded.

Schedule A 15-Minute Discovery Call

Start Expecting MORE From Your IT Service Provider

DISCOVERY CALL

On this call, we’ll discuss your unique situation, any concerns you have and answer any questions you have about us.

ASSESS

We perform an Onsite Discovery and Analysis of your network’s security and overall health.

CONNECT

We review our custom technology plan to ensure your IT, security and business goals are achieved.

PROTECT

Gain peace of mind 24/7 knowing your computers and network are monitored for maximum uptime while protecting your data from cyberattacks.

Get Your 15-Minute Discovery Call

What to look for when searching for a Managed IT Support and Services Company in Rancho Mirage, CA for your Business?

When searching for the best Managed IT Support company for your business in Rancho Mirage you should consider the following:

What Managed IT Support Services do they offer?

Managed IT Support Company's should be able to offer your business a wide range of services that can be tailored to your business needs. Keep in mind that not all support companies offer the same level of service, so make sure the company you choose can offer you the following at a minimum:

  • 24/7 Monitoring
  • Remote Support
  • On site Service and support
  • Backup and Disaster Recovery
  • Multiple Layers of Cyber Security services

At Southwest Networks...

We offer a full suite of Managed IT Services that are customized for each of our Rancho Mirage business clients needs. We do not believe in a cookie cutter approach to offering our IT support, as each Rancho Mirage business client is unique in how they do business. From the type of computers and server(s) they have to the core applications they use, each client is different and therefore so are the services we provide to them.

All of our agreements come with layered security and backup and disaster recovery for the client environment. In addition to that we offer additional security for Office 365, VOIP Phones and IP Security camera solutions.

How quickly can the Managed IT Services company respond to issues?

When it comes to Managed IT Services, one of the most important factors is how quickly the company can respond to issues as they come up. In order to ensure that they meet their performance goals, Managed IT Support companies use metrics to measure their response times. The best Managed IT Services companies have a response time of 15 minutes or less, so be sure to ask about this when choosing your Managed IT Support company. Having a local team of experts and not outsourced or 3rd party support is also critical for a business.

At Southwest Networks...

Our on site service and remote support are out of our Palm Desert office. This means all of our staff are here in the Coachella Valley area and not outsourced to other states or countries. We support the local community by employing local residents who live and shop here in Palm Springs and the Coachella Valley area.

This allows to respond quickly both during business hours and after hours if needed. We respond within 15 minutes and start working as quickly as possible. We will determine if you are best served remotely or onsite.

What Managed IT Support Experience do they have?

Experience and certifications in the field of Managed IT Services is a must when choosing a Managed IT Support company for your business in Rancho Mirage, CA.

The company use choose should be at least 10 years old with a local staff of technicians. A company that has been in the Managed IT Support industry for several years will have the experience to know how to deal with any type of technical issue that may arise. They should also have the necessary certifications to prove their expertise.

Certifications are very important when it comes to Managed IT Services. Make sure that any Managed IT Support company you consider has the proper certifications from major providers, such as Microsoft, CompTIA and ISC2. You don't want to trust your businesses technology to just anyone, after all you would trust some random person or company on Craigslist to do your taxes.

Having multiple certified employees shows you that they are up-to-date on the latest technology and can provide you with the best possible service. It can also give you peace of mind knowing that your business is in good hands.

At Southwest Networks...

Our dedicated technicians are constantly keeping up with new technologies and are all certified by industry leaders like CompTIA, Microsoft and ISC2 with an emphasis on security. We were also the first company in the Coachella Valley to adopt Managed Service offerings for our clients.

We have learned a lot about what is needed to offer first class service and are constantly investing in tools and our employees to ensure we offer the highest level of support.

Is Managed IT Support available in Rancho Mirage at night or on the weekends if needed?

Not everyone requires 24/7 support, but there should still be an option for your to reach someone after-hours and on weekends if needed.

If you don't need 24/7 support, you still want to make sure that someone is available to assist you should the need arise. You also want to make sure that they are not charging you for 24/7 support if this is not something you need on a on-going basis.

At Southwest Networks...

If you need on site or remote support after hours we offer that option to you. We do not build it into our offerings unless it is truly needed. Most Palm Springs business clients do not require 24/7 support on a constant basis but do expect to have it available if needed, and that is what we offer to all of our clients.

What makes Rancho Mirage, CA unique?

Rancho Mirage is a city in the California desert and is part of the Palm Springs area. Rancho Mirage offers great shops and spas that are perfect for relaxation after a busy day on the job. Rancho Mirage is not too big or too small; it has just enough to do and see within the city limits before heading over to nearby Palm Springs. Rancho Mirage also has many great golf courses which offer some of today's best golf with some amazing architecture designs with challenging terrain and features.

What are some of Rancho Mirage's attractions?

Rancho Mirage, CA attractions include Rancho Las Palmas Resort and Spa which offers great golf courses. There are also some great shopping opportunities for all the shoppers out there. Rancho Mirage is home to many celebrities that enjoy its secluded location. Rancho Mirage has also been known as a retirement mecca due to the large number of senior citizens who want an easy lifestyle without having to worry about shoveling snow or mowing the lawn. Rancho Mirage is tucked away in the California desert where you can see amazing sunsets and breath-taking views day or night.

For more information about the Rancho Mirage area check out these websites:

City of Rancho Mirage

Omni Rancho Las Palmas

The River at Rancho Mirage

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, Business Owners’ Guide To IT Support Services And Fees.

Read This Guide and You'll Discovery:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 19 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Simply fill out the form here and download your copy today!

IT Buyers Guide

Download Your
Free Copy Now

See what other Southern California business owners are saying about us…

Best ever! I've used a few IT companies, and the folks from Southwest Networks, Inc. are by far the most professional, courteous, and knowledgeable. I recommend them without hesitation.

Bruce Hughes

Southwest Networks, Inc. has been our IT company for 20 years and going strong. They are very involved with security and backups, and they always have the most up-to-date information to keep our firm at the tip-top of our game. I highly recommend them.

Tina Hammer

Matt Disher and his staff at Southwest Networks, Inc. are very responsive to my needs. I cannot work if my computers are down, and they understand that. They also offer staff training and are very good about letting me know when it is time to replace hardware for optimal performance. I would recommend them any day.

David Cooper

Southwest Networks, Inc. always provide a fast, if not immediate, response. They have a great system to track issues for follow up and resolution. Could not ask for more from an IT vendor.

David Corey

Southwest Networks, Inc. is a Managed IT Support and Services company located in Palm Desert, CA that has been in business for over 20 years and has a long history of satisfied customers.

At Southwest Networks, our goal is always to keep your business up and running. With our Managed IT Services, you can rest assured knowing that we are always available when you need us most. We will make sure your systems are running smoothly with preventative care so you're prepared for any technological problems that come up.

Southwest Networks, Inc. offers a wide range of services, including Managed IT Services, Cloud Computing, Data Backup and Disaster Recovery, Voice and Cloud Solutions, Managed Security, Managed Network Services and on-site service. Managed IT Services are also available to help your business with its technological needs. Having Managed IT Services allows you to have the necessary expertise, tools, and parts provided by a Managed IT Support company without having to purchase everything yourself.

We are locally owned and operated, so we understand the needs of your business. We will work with you to ensure your computer systems are running as smoothly as possible, and that you're getting the most out of your technology investment.

Driving Directions

IT Support Rancho Mirage, CA 92270| IT Services Rancho Mirage, CA 92270

  • Head East on Frank Sinatra Drive
  • Turn left onto Monterey Avenue
  • Turn Right on Dinah Shore Drive
  • Go a couple of blocks and turn left into 73700 Dinah Shore Drive
  • We are the 3rd suite on the right