Managed IT Support Company Reliably Servicing Cathedral City Businesses since 1996.

Have you outgrown your current IT support company? Tired of dealing with slow or unresponsive IT support?

Call Us Today At 760-770-5200 Or Book a Discovery Call

If you're a business owner in Cathedral City, California, it's important to make sure your computer systems are always up-to-date and running smoothly.

That's where Southwest Networks comes in. By working us, you can rest assured that your systems are in good hands.

We offer a wide range of services, including managed IT services. This means that your IT needs will be taken care of by a local team of professionals, so you can focus on your business. We will keep your systems running smoothly and help you stay ahead of the curve when it comes to technology.

Our Services

Managed IT Services

Managed IT Services

If you need proactive technology management, but don’t want to incur the cost or hassle of an in-house IT department, predictably priced Managed Services are the answer

Data Backup and Recovery

Data Backup and Recovery

How long could your business survive in the event of major data loss? For most companies, it’s not very long. Our comprehensive Data Backup Solutions have you covered.

Network Security

IT & Cyber Security

Leaving your network unprotected is akin to leaving your office door wide open overnight - you simply wouldn’t do it. Round-the-clock security gives you the protection you need.

VoIP Services

VoIP Services

With our new VoIP solutions in Palm Desert, you can rest assured that your business needs will be met and far exceeded.

Schedule A 15-Minute Discovery Call

Start Expecting MORE From Your IT Service Provider

DISCOVERY CALL

On this call, we’ll discuss your unique situation, any concerns you have and answer any questions you have about us.

ASSESS

We perform an Onsite Discovery and Analysis of your network’s security and overall health.

CONNECT

We review our custom technology plan to ensure your IT, security and business goals are achieved.

PROTECT

Gain peace of mind 24/7 knowing your computers and network are monitored for maximum uptime while protecting your data from cyberattacks.

Get Your 15-Minute Discovery Call

What to look for when searching for a Managed IT Support and Services Company in Cathedral City, CA for your Business?

When searching for the best Managed IT Support company for your business in Cathedral City you should consider the following:

What Managed IT Support Services do they offer?

The Managed IT Support Company should offer a wide range of services that can be tailored to your business needs. Not all support companies offer the same level of service, so make sure the company you choose can offer you the following at a minimum:

  • 24/7 Monitoring
  • Remote Support
  • On site Service and support
  • Backup and Disaster Recovery
  • Multiple Layers of Cyber Security services

At Southwest Networks…

We offer a full suite of Managed IT Services that are customized for each of our Cathedral City business clients needs. We do not believe in a cookie cutter approach to offering our IT support, as each Cathedral City business client is unique in how they do business. From the type of computers and server(s) they have to the core applications they use, each client is different and therefore so are the services we provide to them.

All of our agreements come with layered security and backup and disaster recovery for the client environment. In addition to that we offer additional security for Office 365, VOIP Phones and IP Security camera solutions.

Does the IT Support Company have a track record of providing quality services?

Look for a Managed IT Support Company that has received many positive reviews from past clients. It is also a good idea to ask for and follow up with references. Ask those references questions about how long they have been with the IT Support company and why they choose them.

At Southwest Networks…

We have been serving Coachella Valley and Southern California businesses since 1996. We have a number of clients that are still with us today and can provide references as requested.

Our Google reviews can also be found here for your review and consideration.

What Managed IT Support Experience do they have?

Experience and certifications in the field of Managed IT Services is a must when choosing a Managed IT Support company for your business in Cathedral City, CA.

A company that has been in the Managed IT Support industry for several years will have the experience to know how to deal with any type of technical issue that may arise. They will also have the necessary certifications to prove their expertise in Managed IT Services.

Certifications are very important when it comes to Managed IT Services. Make sure that any Managed IT Support company you consider has the proper certifications from major providers, such as Microsoft, CompTIA and ISC2.

This shows that they are up-to-date on the latest technology and can provide you with the best possible service. It can also give you peace of mind knowing that your business is in good hands.

At Southwest Networks…

Our dedicated technicians are constantly keeping up with new technologies and are all certified by industry leaders like CompTIA, Microsoft and ISC2 with an emphasis on security. We were also the first company in the Coachella Valley to adopt Managed Service offerings for our clients.

We have learned a lot about what is needed to offer first class service and are constantly investing in tools and our employees to ensure we offer the highest level of support.

Is Managed IT Support available in Cathedral City at night or on the weekends if needed?

These services will often have a team on call 24 hours a day, every day of the year. This ensures that no matter what time an issue arises, there is always someone available to help.

If you don't need 24/7 support, you still want to make sure that someone is available to assist you should the need arise. You also want to make sure that they are not charging you for 24/7 support if this is not something you need on an on-going basis.

At Southwest Networks…

If you need on site or remote support after hours we offer that option to you. We do not build it into our offerings unless it is truly needed. Most Cathedral City business clients do not require 24/7 support on a constant basis but do expect to have it available if needed, and that is what we offer to all of our clients.

What makes Cathedral City, CA unique?

There are many things that make Cathedral City, CA unique. One of the most notable is its location. Cathedral City is situated in the heart of the Coachella Valley, making it a prime destination for those seeking to enjoy all that Southern California has to offer.

The city is also home to a number of popular attractions, including the Palm Springs Aerial Tramway and the Cabot's Pueblo Museum. Additionally, Cathedral City boasts a number of excellent restaurants and shopping opportunities, making it a great place to visit for any traveler.

For more information about the Coachella area check out these websites:

Cathedral City

Cathedral City Chamber of Commerce

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, Business Owners’ Guide To IT Support Services And Fees.

Read This Guide and You'll Discovery:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 19 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Simply fill out the form here and download your copy today!

IT Buyers Guide

Download Your
Free Copy Now

See what other Southern California business owners are saying about us…

Best ever! I've used a few IT companies, and the folks from Southwest Networks, Inc. are by far the most professional, courteous, and knowledgeable. I recommend them without hesitation.

Bruce Hughes

Southwest Networks, Inc. has been our IT company for 20 years and going strong. They are very involved with security and backups, and they always have the most up-to-date information to keep our firm at the tip-top of our game. I highly recommend them.

Tina Hammer

Matt Disher and his staff at Southwest Networks, Inc. are very responsive to my needs. I cannot work if my computers are down, and they understand that. They also offer staff training and are very good about letting me know when it is time to replace hardware for optimal performance. I would recommend them any day.

David Cooper

Southwest Networks, Inc. always provide a fast, if not immediate, response. They have a great system to track issues for follow up and resolution. Could not ask for more from an IT vendor.

David Corey

Southwest Networks, Inc. is a Managed IT Support and Services company located in Palm Desert, CA that has been in business for over 20 years and has a long history of satisfied customers.

At Southwest Networks, our goal is always to keep your business up and running. With our Managed IT Services, you can rest assured knowing that we are always available when you need us most. We will make sure your systems are running smoothly with preventative care so you're prepared for any technological problems that come up.

Southwest Networks, Inc. offers a wide range of services, including Managed IT Services, Cloud Computing, Data Backup and Disaster Recovery, Voice and Cloud Solutions, Managed Security, Managed Network Services and on-site service. Managed IT Services are also available to help your business with its technological needs. Having Managed IT Services allows you to have the necessary expertise, tools, and parts provided by a Managed IT Support company without having to purchase everything yourself.

We are locally owned and operated, so we understand the needs of your business. We will work with you to ensure your computer systems are running as smoothly as possible, and that you're getting the most out of your technology investment.

Driving Directions

IT Support Cathedral City, CA 92234 | IT Services Cathedral City, CA 92234

  • Turn onto Ramon Road heading West
  • Turn right onto Bob Hope Drive
  • Turn left onto Dinah Shore Drive
  • Go past Monterey Ave
  • A couple of blocks up you will turn left into 73700 Dinah Shore Drive
  • We are the 3rd suite on the right.

IT Support Cathedral City, CA 92234 | IT Services Cathedral City, CA 92234

  • Turn onto Dinah Shore Drive heading West
  • Go past Monterey Ave
  • A couple of blocks up you will turn left into 73700 Dinah Shore Drive
  • We are the 3rd suite on the right.

IT Support Cathedral City, CA 92240 | IT Services Cathedral City, CA 92240

  • Head West on Hwy 111
  • Turn left onto Monterey Ave
  • Before you reach the freeway, turn right onto Dinah Shore Drive
  • A couple of blocks up you will turn left into 73700 Dinah Shore Drive
  • We are the 3rd suite on the right.

IT Support Cathedral City, CA 92241 | IT Services Cathedral City, CA 92241

  • Head West on Hwy 111
  • Turn left onto Monterey Ave
  • Before you reach the freeway, turn right onto Dinah Shore Drive
  • A couple of blocks up you will turn left into 73700 Dinah Shore Drive
  • We are the 3rd suite on the right.