Blog

When should you invoke your BCP?

A Business Continuity Plan (BCP) is a valuable security blanket for countless companies across the nation. And while business owners hope they never have to invoke their continuity plan, it is important to understand which events might necessitate it coming into action. By understanding how certain disasters can impact your business, you’ll have a better […]

The keys to a successful Office 365 migration

Microsoft Office 365 is growing in popularity as more and more businesses make the move to the cloud. However, without proper planning and testing beforehand, you could get stuck in the middle of the migration process, end up with duplicated data, or even have to abort the transition completely. Needless to say, all of these […]

Don’t virtualize without answers

For small or medium-sized business, getting a leg up on the competition can be the difference between simply surviving and thriving. One way of doing this is by embracing virtualization. Many SMBs have used virtualization techniques to great effect, but implementing a change can be difficult and time-consuming. Here are a few questions you should […]

4 facts about HIPAA and your IT

While HIPPA’s implementation in relation to technology has been problematic to say the least, things have become much clearer over the course of the past year. However, there are still a few areas in which your office might not be compliant. This isn’t necessarily through negligence on your part, but rather simply a lack of […]

The difference between FXS and FXO

Voice over Internet Protocol (VoIP) systems are designed to provide a reliable and cost-effective telecommunication environment for businesses. If you’re looking to deploy a VoIP telephony system for your company, you’ll probably come across the acronyms FXS and FXO from time to time. But what exactly do these phrases mean? Here, we’ll explain the difference […]

Adding value to your company’s blog

Blogging has gone from being a fun side project for aspiring creatives to an absolute necessity for businesses of all sizes. For many companies, especially small to medium-sized ones, it’s likely to be just about the only web page that is updated with any regularity on their websites. And that’s why you need to be […]

Telemedicine 101

Traditionally, healthcare delivery has been based on a face-to-face meeting between patients and physicians in a hospital or clinic. But the latest advancements in medical technology has altered how and where healthcare is delivered. Nowadays, patients expect to interact with physicians and receive medical recommendations and treatments via the phone and online channels – this […]

How to respond to criticism online

The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent their frustrations. So when this happens, how do you handle it? Here are some tips as to how to react to negative brand criticism, so […]

Your guide to smart BI planning

You have finally decided your small or medium-sized business is ready to utilize Business Intelligence (BI) software. This is a big step for your company and one that must be approached with diligence. If you are not careful the cost of BI software, not to mention training, could far outweigh the actual benefits you end […]

4 benefits of online scheduling

As healthcare practices across the nation continue to find out, patients place ever-diminishing levels of importance on care alone. While it is and will forever be a factor that influences a person’s decision, convenience has become another key area patients look at when choosing a healthcare facility. Online scheduling, in particular, has become something more […]